The Relativity Infrastructure Administrator will be supporting the New York City Office of Department of Justice, Antitrust Division.
What You’ll Get to Do:
Provide technical leadership in the design, implementation, and management of multiple applications including Relativity, Ecapture and Nuix.
Collaborate with IT, business stakeholders and end users to holistically design and own support for the Line of Business applications.
Proactively look for ways to improve uptime, alerting, and efficiencies of systems.
Provide high-level escalation support to colleagues across the organization for applications and complex process implementation.
Write and distribute communication relating to system outages, patch\upgrade notices and new feature documentation.
Coordinate across multiple departments on software patching and upgrades to ensure client success.
Identify and recommend product customizations, enhancements or work-around(s) to meet business...